Entry level Administration Clerk (Grade 12)

About

Description

A vacancy exists for an Administration Clerk at Life Wilgers Hospital, reporting to the Finance and Admin Manager. The successful candidate will be responsible for providing full secretarial and administrative support to the Finance and Admin Manager and her team.

Responsibilities

• Custodian of the PAIA process
• Assist with medical records requests, including downloading files, especially when handling large files
• Request files from Scanco if they are not available on Digilife
• Perform telephone answering duties according to LHC policies
• Keep and circulate minutes of meetings
• Manage and maintain an efficient filing system
• Handle telephonic inquiries for the managers
• Set up meetings, take minutes, and arrange interviews and associated tasks
• Interface professionally with internal and external customers
• Assist in arranging functions and conferences
• Help with complaint investigation and customer feedback
• Support authorization issue resolution for doctors and patients
• Provide administrative support for ordering supplies and email distribution
• Follow up on LOMs
• Manage email inbox for funder feedback
• Check dashboards for errors and resolved issues
• Assist with evaluations and audits

Qualifications

• Grade 12/Matric qualification
• Computer proficiency (test could be conducted)
• Strong customer service ethic and ability to work under pressure while multitasking
• Reliable, motivated, and hardworking
• Accuracy, speed, and attention to detail with strong language and grammar skills
• Admin/Secretarial qualification (advantageous)
• Knowledge of the healthcare industry (advantageous)
• Familiarity with Impilo and funder rules related to hospitalization (advantageous)

Application instructions:

• To apply, simply click the apply button then download the application form and send your application to: wilgers.cv@lifehealthcare.co.za.